Professional Experience
Over a decade in telecommunications, technology, and sales leadership
Career Timeline
Every role built on the last
April 2026 - Present
Business Account Executive
Metronet • Wichita Falls, TX
Working directly with local businesses to evaluate their internet and phone system needs. Specializing in commercial fiber solutions, HPBX phone systems, and helping businesses transition from legacy coaxial and copper infrastructure to 100% fiber. Member of the Wichita Falls Chamber of Commerce through Metronet's corporate membership.
January 2024 - December 2025
Assistant Store Manager
Charter Communications (Spectrum) • Wichita Falls, TX
Led a team of sales specialists to consistently hit branch targets and rank in the top 100 nationally. Served as the primary technical escalation point, diagnosing and repairing networking equipment, modems, and routers. Managed inventory control and trained staff. Promoted from Sales Specialist within the first year.
January 2024 - January 2025
Sales Specialist
Charter Communications (Spectrum) • Wichita Falls, TX
Frontline sales and technical support for residential and business customers. Built relationships with the Wichita Falls community through daily face-to-face interactions at the Kemp Boulevard location.
November 2023 - January 2024
Customer Sales & Service Representative (B2B)
Support Services Group • Remote (Texas)
Executed B2B sales and lead generation for over 100 diverse companies. Consistently ranked in the top tier of 100+ representatives on commission-based performance.
November 2019 - April 2023
Owner Operator / Pilot Car Steersman
Self-Employed • Nationwide (All 50 States)
Operated an independent oversize load piloting business as a sole proprietor. Steered wind turbine components and oversize hauls across all 50 states. Performed mechanical repairs on trailers, air conditioning units, and generators. Installed and configured low-voltage electrical systems including amber light wiring. Maintained a clean driving record with zero incidents. Managed all compliance documentation, invoices, and equipment logs independently.
September 2018 - February 2022
Independent Contractor
Landstar Transportation Logistics • Texas
Operated transportation business specializing in oversized load piloting. Performed technical repairs and maintenance in demanding field conditions including extreme weather environments.
June 2017 - November 2019
Network Technician / Device & Network Tech Support / Call Center Representative
T-Mobile • Wichita Falls, TX & Colorado Springs, CO
Ranked in the top 8% company-wide and #1 out of 12 team members in performance metrics. Provided advanced remote technical support across all mobile OS platforms. Diagnosed complex network connectivity issues involving cellular towers, LAN/WAN configurations, IP settings, DNS, DHCP, coaxial cable systems, and fiber optic infrastructure. Collaborated with network engineering teams on escalated issues.
January 2014 - June 2017
Sony Brand Ambassador / Computer Sales Specialist
Best Buy • Colorado Springs, CO
Brand ambassador for Sony products specializing in technical demonstrations and customer training. Increased personal sales metrics by 15% month-over-month through consultative selling. Communicated technical concepts effectively to diverse customer audiences.
Certifications & Education
Always learning, always growing
CompTIA A+ Core 1
PC Technician Certification • April 2024
Core 2 in progress
OSHA 10
Construction Safety Certification • March 2026
MedCerts / CompTIA Academy
PC Technician & Computer Support Specialist • 2023-2024
Pilot Car Certification
State of Utah • Oversize Load Operations
TWIC Card
Transportation Worker Identification Credential
Core Skills
Telecommunications
Fiber optic, coaxial, LAN/WAN, DNS/DHCP, network diagnostics, HPBX phone systems
Sales & Leadership
B2B sales, consultative selling, team management, quota attainment, account management
Technical Support
Windows, Mac, iOS, Android, networking equipment, modem/router diagnostics
Business Operations
Sole proprietorship management, compliance, inventory control, training & development
Let's Work Together
If your business needs better internet or phone solutions, I would be happy to sit down and walk through your options. No obligation, no pressure.
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